Shipping Policy

At Padmura, we are committed to delivering your orders promptly, striving to dispatch them within 24 hours on business days.

Domestic Options:

Enjoy FREE standard shipping for domestic orders exceeding $75. We select the optimal method based on your location, with deliveries typically within three days for orders under 10 lbs. Larger orders may vary, taking up to a week depending on your location.


Shipping Methods and Transit Times:

Our domestic shipping methods include:
- USPS (Priority Mail - 2 to 3 Days, sometimes longer)
- UPS (Businesses can opt for shipping on their account)
- FedEx (Overnight, 2Day, 3Days, Ground - varies by location)

Orders originate from Los Angeles, and you can refer to the UPS Service Map for estimated transit times.

UPS_service_map

Qualify for Free Shipping:

Orders with a product total exceeding $75 (after discounts) shipped to the continental USA qualify for free standard shipping. Unfortunately, this offer is not extended to international customers due to the complexities of international shipping.

Order Processing and Shipment:

We process orders promptly, typically on the same day, excluding weekends. Special order items are shipped as soon as they become available.

Cutoff Times:

For same-day shipping, UPS Ground orders (before 12:00 PM EST), UPS Express orders (before 3:00 PM EST), and USPS orders (before 12:00 PM EST) are processed. Orders received after the cutoff will be shipped the following business day.

Shipping Origin:

All orders are shipped from Los Angeles, CA, USA.

International Shipping:

We do ship internationally, providing options such as First Class, Priority, Express Mail through USPS, and expedited FedEx delivery.

Military Orders (APO, FPO addresses):
We proudly ship to military addresses via USPS Priority Mail, with delivery times varying from one to six weeks.

Shipping Costs:

Shipping costs are determined based on size, weight, shipping method, and delivery address. For international orders, please note that Padmura is not responsible for taxes, tariffs, or customs regulations outside the United States.

Order Tracking:

Track your order online with the provided tracking number from USPS or FedEx. Note that First Class International does not provide tracking.

Signature Requirement:

While we don't typically request a signature, drivers may require one, especially for larger orders. You can request a signature by leaving a note in the comments section during checkout.

Weekend Shipments:

Our office operates Monday through Friday, and orders placed on the weekend are shipped on Monday. Friday orders after the cutoff ship on Monday.

Returns:

Due to the perishable nature of our products, returns are limited. If there's an issue with your order, let us know, and we'll do our best to address it.

When you use our Site, Service, Service Providers, place an order, or contact us, you are acknowledging that you have read, understand, and agree to be bound by all of our Policies referenced and/or published on this site, collectively referred to as TOU, which includes our Legal Notice Disclaimer, Privacy Policy, Content Policy, Information & Security Policy, GDPR Statement, California Prop 65 Notice, Accessibility Statement, Bot & Crawler Access Terms of Use Policy, Advertising & Analytics Policy, Product Reviews Policy, Mobile Terms of Service, Shipping Policy, Return Policy, Cookie Policy, Data Collection opt-out, DMCA Compliance Statement, and Terms of Use Policy. Any disagreements must be settled with binding arbitration.