This Content Policy governs the use of all products or services, such as SMS, MMS, and email, whether directly or indirectly provided by Padmura. By utilizing any Padmura product or service, you are bound by this Content Policy.
General Content Guidelines:
All content associated with Padmura programs, as well as the websites of Padmura prospects or clients, must not include or promote:
1. Explicit Content:
- Pornographic or obscene material.
2. Hate and Violence:
- Content promoting discrimination, hatred, or violence based on attributes such as age, disability, ethnicity, gender identity, nationality, race, immigration status, religion, sex/gender, sexual orientation, victims of violent events, and veteran status.
- Depictions or endorsements of violence against individuals or groups based on the mentioned attributes, including threats of harm to minors.
- Harassment or communication from groups spreading hate or misinformation.
3. Malicious Speech:
- Libelous, defamatory, profane, or otherwise harmful speech.
Illegal Content and IP Infringement:
Content must not violate any third-party rights, including:
Copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right.
Slander, defamation, or libel.
Information made available without legal authorization.
Protected Health Information:
Any content containing Protected Health Information as defined by HIPAA is strictly prohibited.
Sensitive Data:
"Sensitive Data" includes but is not limited to:
Social security, passport, or driver’s license numbers.
Credit/debit card information, financial details, or banking credentials.
Employment, financial, genetic, biometric, or health information.
Racial, ethnic, political, or religious affiliations, trade union membership, or information about sexual life or orientation.
Criminal history or other data falling under "special categories of data" as per GDPR or applicable privacy laws.
Fraudulent and Deceptive Content:
Content that is fraudulent, deceptive, or intended to evade filters is strictly prohibited. This includes:
Impersonation of any person or entity.
Posing is another service for phishing or pharming.
Political Campaigns:
Content promoting or endorsing political candidates is prohibited.
SMS- and MMS-Specific Prohibitions:
In addition to the general guidelines, users of Padmura's SMS- and MMS-specific services must adhere to the following prohibitions: